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If after reviewing the applicable section of our website, you find you need further information, please select the appropriate unit in the list below. We will take action or respond to your e-mail within three (3) working days, provided any applicable release is signed, dated and returned to our agency. 
Department
Summary of Services

Adult Protective Services

-Report elderly neglect, abuse or exploitation
-To complete the 'Elder Abuse Form' online and submit to our agency, click here

Cash, Food or Medical Assistance

General Eligibility Questions                                                                            For specific case information, please call 440-284-4300

Child Care
Child Support General Information
Fraud

- File a Taxpayer Complaint
- Overpayment / Claim Questions

Information & Referral

- Referral to Food Bank
- Assistance with utility bills
- Help with Prescriptions

JOBS/ESC Information

- Check on Assignments
- Schedule an appointment with your JOBS worker

Medicaid Transportation (NET) General Eligibility Questions
Nursing Home / Long Term Care Medicaid General Eligibility Questions                                                                           For specific case information, please call your Caseworker
Speakers' Bureau Request for Speaker(s) / Presentation(s)

Lorain County Department of Job and Family Services
42485 North Ridge Road
Elyria, Ohio 44035

Phone:
(440) 323-5726
(440) 244-4150
Fax: (440) 323-3422
TDD: (440) 284-4125

Lorain County Child Support Enforcement Agency
42485 North Ridge Road
Elyria, Ohio 44035
(440) 284-4401
(800) 808-2991
Fax: (440) 323-3422
TDD: (440) 284-4125

Hours:
Monday, Wednesday, Thursday, Friday 7:30 a.m. - 4:15 p.m.
Tuesday 7:30 a.m. - 6:15 p.m.

We are located on North Ridge Road, Rte. 254, just west of Elyria Avenue on the South side of the street.