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Lorain County Job & Family Services

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Fraud Hotline

What is public assistance fraud?

  • Public assistance fraud is intentionally lying about income or circumstances in order to receive benefits, and/or the failure to reveal information which affects eligibility for benefits

What are the different types of public assistance fraud?

  • Child care provider fraud - for example, a provider billing the county for child care services that weren't provided
  • Child care assistance fraud
  • SNAP recipient fraud --for example, a person failing to report income or employment, or a person failing to report their spouse/significant other in the home
  • SNAP store fraud - for example, a storeowner knowingly accepting SNAP benefits in exchange for alcohol, tobacco, or other non-food items
  • Medicaid Provider fraud - for example, a doctor's office billing Medicaid for services that were not performed
  • Medicaid recipient fraud
  • OWF (Cash Assistance) recipient fraud

Who can report public assistance fraud?

  • ANYONE can report public assistance fraud anonymously to LCJFS

How can I report public assistance fraud?

  • E-mail us by selecting the Fraud Department on the following link:  http://www.lcdjfs.com/contact-us
  • E-mail the State using the following website:  http://jfs.ohio.gov/fraud/index.stm
  • Print off the Fraud Reporting Form and submit to LCJFS

  • Call the LCJFS Call Center at 1-844-640-6446 and tell the Customer Service Specialist that you want to report a fraud claim 

  • Toll-Free, call LCJFS at 1-800-808-2991 and ask for the Public Assistance Fraud Unit. 

 

 

The ConnectEBT mobile app is the official mobile app of the Ohio Department of Job and Family Services. The other apps you may have chosen to use are not created or supported by Ohio's contracted EBT vendor. The ConnectEBT app is secure and is associated and connected directly with your offical accounts. To download the app, search your smart phone's app store for ConnectEBT. From here you can view your balance, purchase history, change your pin, lock your card and report the card lost, stolen or damaged. 

 

Skimming:

 

If you have fallen victim to EBT skimming, please follow the link to download and print the necessary form to be completed and returned to Lorain County Department of Job and Family Services within 90 days of the occurrence. The JFS 7011 is listed under Miscellaneous Ohio JFS Forms and can be found by clicking here. 

 

You can access ConnectEBT app by clicking the link below.

www.connectebt.com/