Lorain County Adult Protective Services intake line (440-284-4465) has been down since Friday August 4th, 2025.
The county has been working to resolve the issue and we will update the public when the line is back up and running.
To reach Adult Protective Services in the meantime please email [email protected] (Please make it Attn APS.) with your name and phone number or call 440-406-5106.
You can also complete this APS referral form by clicking the link below: https://www.lcdjfs.com/.../APS-1E%20Elder%20Abuse...
and fax @ 440-323-3422.
We apologize for any inconvenience this has caused in the past days.
Adult Protective Services
What is the Adult Protective Services program?
- LCDJFS is mandated by state law to receive and investigate reports of abuse, neglect, and exploitation of adults age 60 and older
- APS also provides services that prevent, solve, or reduce situations that endanger older adults. The services are meant to maximize independence
Who can receive services through APS?
- Adults age 60 and older
- Must be suffering from some form of cognitive or physical impairment that prevents them from providing for their own care or protection
What should I do if I suspect someone is a victim of elder abuse?
There are several ways you can report the abuse to the APS Department at LCDJFS:
- Complete this form and mail, fax, or bring to LCJFS
- E-mail APS by clicking here
- Call the APS direct line at (440) 284-4465
- Call the 24/7 Statewide APS hotline at 855-644-6277
- The name of the person reporting suspected abuse is always kept confidential; however, anonymous reports are also accepted.