Upload My Case Documents
Are you looking to apply for SNAP, Medicaid, Cash Assistance or Publicly Funded Child Care? You can begin the process by applying online through the Ohio Benefits Self-Service Portal.
If you already applied or have an existing case but have been notified via email, phone, or mail that you need to submit additional documentation, please continue below.
You do not need to create an account to use this document upload. Quickly and safely upload the documents we need to process your case, no password and no account required.
Gather your information
Gather the following:
- All documentation requested or completed forms in a digital format
- Your Case Number (a seven-digit number located on a variety of forms or applications you have submitted)
- A valid email address for a confirmation message
Upload a document
Use the "Upload Now" tab to begin. Only one document can be uploaded at a time.
Frequently Asked Questions:
You can submit supporting documents for completed applications as requested. Examples of documents include:
- Income verification documents (ex: pay stubs)
- Identification documents (ex: driver's license or photo ID, social security card)
- Proof of address (ex: a utility bill)
- Direct deposit authorization
- And more...
A caseworker or member of the LCDJFS staff will tell you what additional documents you need to submit, for example during an interview for an application, reapplication, or renewal. A follow-up checklist will also be mailed to you to notify you of any additional documents that are needed.
If you're not sure which category to select for your document, please select "other."
Yes, you can use this upload form to submit a new application, but only if you already have an Ohio Benefits case number.
If you do not have an Ohio Benefits case number, you will need to complete and submit your application separately and receive your case number before you can use this upload form. You can complete your application online through the Ohio Benefits Self-Service Portal, or download an application from our Forms page.
You can use this upload form any time to submit documents that support your application, reapplication or renewal. You can also use the upload form to submit updates or changes to your case, such as a new address or change in household size.
No. You do not need to create an account, and you do not need an OHID or a Self-Service Portal account to use this document upload form. You only need your Ohio Benefits case number.
No, you do not need to upload your documents to both. You can submit your documents here or on the Ohio Benefits Self-Service Portal. You can submit documents through this upload form even if you completed your application on the Self-Service Portal.
You only need to have your Ohio Benefits case number, which can be found on any correspondence sent to you by JFS or on the Ohio Benefits Self-Service Portal.
If you enter a valid email address, you will receive an email confirming that your documents were successfully submitted.
You can get updates on your case online at any time by visiting the Ohio Benefits Self-Service Portal or by contacting our customer access line at 844-640-6446 (OHIO) Monday through Friday between 8 a.m. and 4 p.m.
For more questions, please contact our customer access line at 844-640-6446 (OHIO) Monday through Friday between 8 a.m. and 4 p.m.