Lorain County Job & Family Services

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Welcome to LCDJFS

Lorain County Department of Job and Family Services is committed to promoting the dignity and self worth of those in need. We believe that given a choice, people prefer self-sufficiency. It is our mission to maximize available community resources to support, encourage, and assist families and individuals in achieving their goals for self-sufficiency; to assist in elimination of barriers, and respond to ever changing needs in a progressive, caring and professional manner.


You can access the ConnectEBT app by clicking the link below. 


All Counties are on a State Provided Platform. 

Here are a few tips when calling JFS at:  1-844-640-6446.  



·         Listen to the recording and select appropriate option.

·         Use the Virtual Call back option:

o   You will not lose your place in line.

o   You will get a call back when it is your turn.

o   No need to call multiple times once you’re in line.

o   If you chose to physically wait on hold instead of receiving a call back you will be in line behind someone else who chose the call back option and could have a long wait.

o   Also, if you have missed your scheduled appointment no need to reschedule you can call back at any time.


Lorain County receives 300-500 calls per day. Snap Applications are scheduled within 7 days and are processed by the 30th day.  ALL available staff are on the phones answering calls and processing cases timely.


Verifications: There are drop boxes located in the front of our building just outside the main lobby and in front of the child support lobby. When utilizing the Dropbox, your verifications for SNAP/TANF/Medicaid/CSEA/Child Care go inside the big metal box. The plastic bins on the outside are for providing an envelope. Our mailbox is never overflowing or stuffed, it is checked each business day. 


Need help finding employment?

Visit the Ohio Means Jobs website: OMJ


View our Annual Reports


Child Support

The purpose of the child support program is to provide children with the opportunity for a better life. Working with both parents to establish and enforce support orders is essential in helping children receive the financial and medical support they deserve.

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Child Care

The CCU determines eligibility for publically-funded child care for low income parents and parents receiving OWF cash assistance. This allows parents to work, obtain training, or attend school while being assured that their children are cared for in a safe environment.

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Cash, Food, and Medical Assistance

Lorain County offers several need-based programs designed to assist families, children and adults with food, income, medical expenses, and more.

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Online Case Access

The ODJFS Online Benefit Application is an internet tool that allows Ohioans to access their case information online. Individuals and families can also apply for cash, food, and medical assistance online using this web application.

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Nondiscrimination Statement:

In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age, religion, political beliefs, or disability.

Persons with disabilities who require alternative means of communication or program information (e.g. Braille, large print, audiotape, American Sign Language, etc.) should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W. Washington, D.C. 20250-9410 or call (866) 632-9922 (voice), (800) 877-8339 (TTY) or (866) 377-8642 (TTY). USDA is an equal opportunity provider and employer. ODJFS - DCR 9/2016