Contact Us
If after reviewing the applicable section of our website, you find you need further information, please select the appropriate unit in the list below. We will take action or respond to your e-mail within three (3) working days, provided any applicable release is signed, dated and returned to our agency.
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Summary of Services |
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Report elderly neglect, abuse, or exploitation Report elderly neglect 24/7 for any county via the statewide APS hotline @ 855-644-6277. Complete and print the "Elder Abuse Form" and submit to our agency via mail, drop box (located outside LCDJFS), fax (440)323-3422, or click here.
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General Eligibility Questions For specific case information, please call 1-844-640-6446. See hours listed below. |
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| General Eligibility Questions For specific case information, please call 1-844-640-6446. See hours listed below. | |
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General Information |
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- File a Taxpayer Complaint |
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- Referral to Food Bank |
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- Check on Assignments |
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General Eligibility Questions |
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General Eligibility Questions For specific case information, please call your Caseworker |
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Request for Speaker(s) / Presentation(s) |
*** Hours for LCDJFS Call Center are Monday-Friday from 8:00 a.m. to 4:00 p.m. A full Call Center Reference guide can be found by clicking the following: www.lcdjfs.com/financial-support-services/call-center
You can also receive Text and Email alerts about your case. For more information and to sign up online click the following link: Benefits Alerts | Ohio Benefits Self Service Portal Core.
- Listen to the recording and select the appropriate option.
- Use the Virtual Call Back Option:
- You will not lose your place in line.
- No need to call multiple times once you're in line.
- If you choose to physically wait on hold instead of receiving a call back, you will be in line behind someone else who chose the call back option and could have a long wait time.
- If you missed your scheduled appointment, no need to reschedule. You can call back at any time.
Agency Contact Information:
CSEA Contact Information:
**All mail submitted outside of normal operation hours is received the next business day.