Lorain County Job & Family Services
Welcome to LCDJFS
Lorain County Department of Job and Family Services is committed to promoting the dignity and self worth of those in need. We believe that given a choice, people prefer self-sufficiency. It is our mission to maximize available community resources to support, encourage, and assist families and individuals in achieving their goals for self-sufficiency; to assist in elimination of barriers, and respond to ever changing needs in a progressive, caring and professional manner.
You can access the ConnectEBT app by clicking the link below.
All Counties are on a State Provided Platform.
Here are a few tips when calling JFS at:
1-844-640-6446.
· Listen to the recording and select appropriate option.
· Use the Virtual Call back option:
o You will not lose your place in line.
o You will get a call back when it is your turn.
o No need to call multiple times once you’re in line.
o If you chose to physically wait on hold instead of receiving a call back you will be in line behind someone else who chose the call back option and could have a long wait.
o Also, if you have missed your scheduled appointment no need to reschedule you can call back at any time.
Lorain County receives 300-500 calls per day. Snap Applications are scheduled within 7 days and are processed by the 30th day. ALL available staff are on the phones answering calls and processing cases timely.
Lorain County Transit announces partnership with Via to launch ViaLC.
Need help finding employment?
Visit the Ohio Means Jobs website: OMJ
View our Annual Reports
Child Support
The purpose of the child support program is to provide children with the opportunity for a better life. Working with both parents to establish and enforce support orders is essential in helping children receive the financial and medical support they deserve.
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Child Care
The CCU determines eligibility for publically-funded child care for low income parents and parents receiving OWF cash assistance. This allows parents to work, obtain training, or attend school while being assured that their children are cared for in a safe environment.
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Cash, Food, and Medical Assistance
Lorain County offers several need-based programs designed to assist families, children and adults with food, income, medical expenses, and more.
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Online Case Access
The ODJFS Online Benefit Application is an internet tool that allows Ohioans to access their case information online. Individuals and families can also apply for cash, food, and medical assistance online using this web application.
Learn More »Supplemental Nutrition Assistance Program (SNAP) and Food Distribution Program on Indian Reservations (FDPIR) state or local agencies, and their subrecipients, must post the following Nondiscrimination Statement:
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant's name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:
- mail:
Food and Nutrition Service, USDA
1320 Braddock Place, Room 334
Alexandria, VA 22314; or
- fax:
(833) 256-1665 or (202) 690-7442; or
- email:
FNSCIVILRIGHTSCOMPLAINTS@usda.gov
This institution is an equal opportunity provider.